Frequently asked questions.

yes Aequinox is a new company established in 2017 in Germany and a proud member of the Aequator Group from Switzerland. New energetic and innovative we are going to shake up the coffee machine world. 

Yes, Aequinox has a technical support stand by for you. Either remote or on site. They train and support our customers to their complete satisfaction. Our technical support team works under the ‘train the trainer’ principal in which they come out and train your technical manager who leads the technical support team. off course our team is always available for back up. Surely every technical detail and challenge will be tackled.

Please check here for our general terms. If you have any questions, please do not hesitate to contact us at

please email us at with your request and detailed information and we will get back to you as soon as possible. 

At the moment we are not offering anything other than Nespresso® system compatible machines. Though this might change in the near future, so keep posted!

Yes, off course. Both the Sumatra and Java have a cappuccinatore as an option. Check under Products and/or email us your special request at

Yes, all the machines do have all the current standard European certifications such as CE. For any additional information email as at

Yes, we are constantly developing new items and searching market opportunities to shake up the coffee industry. if you have a rock solid idea, do not wait to tell us.

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